People & Change

People & Change

At the heart of our work is a belief that lasting change starts with people. We partner closely with governments, institutions, and communities to strengthen health and other development systems that are people-centred, responsive, inclusive, and grounded in real-world needs. By centering human capacity (leaders, professionals, and communities), we help translate evidence into action, improve service delivery, and reinforce organizational culture that both values people while supporting its core business.

Our approach to people-driven change is practical, evidence-driven, and adaptive. Through rigorous research and targeted technical assistance, we support our partners to design, implement, and scale human resource solutions that endure. We combine analytical depth with on-the-ground insight to navigate complexity, build resilient institutions, and support continuous improvement of the workforce. In doing so, we enable people and systems not just to respond to change, but to lead it. This is clearly exemplified by our work in Human Resources for Health, where our support encompass the entire HR lifecycle, including workforce planning, recruitment and retention strategies, training and development programs, and performance management systems. We utilize data-driven approaches to optimize healthcare workforce distribution and enhance skills mix. Our goal in HRH advisory is to ensure that healthcare facilities have the right people, with the right skills, in the right place, at the right time. By investing in human capital, we contribute to improved health outcomes and stronger health systems overall.